Terms and Conditions
Customer Terms and Conditions for Dried Blood Spot Testing
Version 1.1 - 18 February 2026
Terms and Conditions DBS B2C v.1.1 18 February 2026
Customer Terms and Conditions for Dried Blood Spot Testing
1. Introduction and Scope
1.1. These FWT Customer Terms and Conditions ( T&C) govern your order for, and our
performance of , the services we make available fro m any site operated directly by First
Wellness Testing Group AB, (“FWT ”, “we”, “us”, “our” ), (each a “Site”) .
1.2. Please read these T&C carefully. By submitting an order for services (“ Services ”) to us
you agree to be bound by these T&C. If you do not wish to be bound by these T&C, you
must not submit any orders for Services to us.
1.3. These T&C apply when you purchase the Services as a consumer (private individual) for
domestic and private use, and you are a resident in Sweden or the United Kingdom
(UK). If you purchase as or for a business, separate terms will apply.
1.4. These Customer T&C do not apply to our processing of any p ersonal data we collect from
you, or that you provide to us . This data processing is carried out in accordance with
applicable data protection laws as is described in our Privacy Policy, available on the Site.
The Privacy Policy supplements these T&C and explains in detail how we handle your
personal data and what rights you have.
1.5. Nothing in these T&C is intended to, or will, limit or exclude any mandatory consumer
rights that apply to you under the laws of the country where you habitually reside (for
example, Swedish consumer law if you live in Sweden or applicable UK consumer law if
you live in the UK).
2. About us and contact methods
2.1. FWT is a company registered under the laws of Sweden , with registration number is
556893-0472 and business address at Birger Jarlsgatan 41A, 111 45 Stockholm, Sweden.
2.2. For customers in the UK, the Services may additionally be facilitated by First Wellness
Testing Group UK, Ltd . a company registered in England and Wales under company
number 16348314 and with registered office at Landgate Chambers, 24 Landgate,
Rye, East Sussex, TN31 7LJ , England.
2.3. You may contact us by email: info@firstwellnesstesting.com
2.4. If we need to contact you, we will normally d o so by writing to you to the email address
you provide d when you placed your order and/or created your account. In exceptional
circumstances and at our own discretion, we may contact you at the telephone number
you provided.
3. Services
3.1. The Services which you are ordering consist of:
3.1.1. Delivery of a CE marked Dried Blood Spot Device for self -testing
3.1.2. Blood Sample analysis carried out by a Laboratory . The analysis of the blood is
carried out at a Laboratory engaged by FTW . The price for the laboratory analysis
is included in the price you pay when you order the kit.
3.1.3. Electronic reporting of the results to the you and/or your physician as applicable.
3.1.4. The Services do not include any telephone or in -person consultation with a doctor,
unless otherwise specified.
4. Purpose of Test
Terms and Conditions DBS B2C v.1.1 18 February 2026
4.1. The Dried Blood Spot Device (DBS) is intended for self -collection of blood by fingerp rick.
The DBS will be analysed for the markers and type of analysis that that you selected when
you requested the Services from our Site.
4.2. You acknowledge and agree that the Services are intended for screening and
informational purposes only, and are not a substitute for medical services, actual medical
diagnosis or consultation with a doctor .
4.3. The information contained in the result report (the “Report”) is informative of your
measured levels only and does not constitute medical advice and/or recommendations
for medical treatment regarding any aspect of your health, medicine intake, nutrition or
lifestyle, and you will not rely on it as such .
4.4. FWT may, via the Site or our platform, facilitate contact between you and an external
healthcare provider or other advisor. Any such advice is provided by a third party in their
own name and under their own responsibility. FWT is not a party to, and it is not
responsible for, the professional advice or treatment provided by such third parties, except
when mandatory by law.
5. Service Request
5.1. To submit a request for S ervice s, you must first register an account with FWT or log in to
your existing account on the Site and provide the information requested.
5.2. By placing an order for our Services , you confirm tha t you are at least 18 years old and
that you have the legal capacity to enter into a binding contract under the laws of the
country where you reside.
5.3. By placing your order, you acknowledge the potential impacts and risks of taking your own
blood sample, and that you accept full responsibility for performing the sampling according
to the instructions given in the testing kit.
5.4. Our acceptance of your order for Services will take place when you receive a confirmation
email from us , at which point a contract for Services will come into place between you and
us on the basis of th ese T&C.
5.5. If we are unable to provide you with the Services (for example, because of stock issues,
regulatory con straints or technical problems) , we will inform you and we will not charge
you for the Services or, if you have already paid, we will refund you . A refund of any
amounts paid will be your only monetary remedy if we are unable to provide the services
after they have been requested , without prejudice to mandatory consumer rights.
5.6. We will usually send the testing kit to you within three (3) working days after your order
has been confirmed and correspondent payment has been received. Any delivery times
stated are estimates only, but we will deliver within a reasonable time.
5.7. You must use the testing kit (i.e. collect the blood sample) within six (6) months from the
date of your order, unless otherwise agreed in special cases. Once the Kit has been
opened and the blood has been collected, you must send the sample to the Laboratory
as soon as po ssible and in any event within the time period stated in the Kit instructions).
6. Price and Payment
6.1. The price of t he Services (which includes VAT where applicable ) will be the price indicated
on the order pages of the Site when you submit your order. In case delivery or other
charges are not included, this will be clearly shown separately before you place your order .
6.2. Payment for the services shall be made at the time you submit the order. You will be
redirected to a secure payment site . Payments may be handled directly by FWT or by a
secure third -party provider.
7. Sample Collection Process
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7.1. Before collecting your blood sample, you must register the Kit on our online portal by
creating an account or logging with your credentials (if you already have an account) , as
described in the Kit instructions. Kits that are not correctly registered may not be
processed by the Laboratory.
7.2. The Kit provided is intended for self-sample collection. You must follow the instructions
provided with the Kit carefully when collecting your blood sample by fingerprick.
7.3. You acknowledge that the accuracy and completeness of the test outcomes depend on
the quality of the blood sample provided by you, and you agree to adhere to the blood
collection instruction s provided with the Kit . If you don’t follow these instructions, it may
result in a defective , partial or invalid test result .
7.4. A specific volume of blood must be applied on the designated are a of the Collection Car d
provided , according to the instructions included in the sample collection Kit.
7.5. The Kit contains instructions on how to handle and send your blood sample for analysis
at the Laboratory. You must complete all personal details and fill out the forms referred to
in the instructions received .
8. Sample Handling and shipping to Laboratory
8.1. You must follow carefully t he instructions for packing and s ending the blood sample . You
acknowledge that blood samples that are not fully and correctly labelled and packed
cannot be processed .
8.2. Once the blood sample has been collected , it shall be packed in the provided pouch. The
card shall be sent promptly, and in no case longer than five (5) days after the blood h as
been collected, unless other instructions are given with the sample collection kit.
8.3. You confirm that the blood sample you send for analysis corresponds to the person who
has registered as the user for the card in our system.
9. Sample Validity , Rejection and Your Rights
9.1. The laboratory reserves the right to reject samples that are improperly collected, labeled,
or transported , or otherwise unsuitable for analysis.
9.2. The Blood Card must be filled according to the instructions to be considered valid for
analysis.
9.3. If the sample is rejected and this is due to a fault on the part of FWT, FWT’s supplier, or
the Laboratory (for example, defective Kit or internal handling errors), we will, at our own
discretion provide either (a) a replacement Kit and/or (b) a repeat analysis at no extra cost,
or (c) a refund of the price you paid for the relevant Services, in each case in accordance
with our mandatory rights under applicable consumer law.
9.4. If the sample i s considered unsuitable for analysis because the instructions supplied with
the Kit have not been followed, or due to circumstances outside FWT’s and/or the
Laboratory’s reasonable control, you are not enti tled to a free replacement kit, repeat
analysis or refund. In such cases, you may place a new order if you wish to repeat the
test. We may, at our discretion , offer a replacement Kit or repeat analysis at a reduced
price, but we are not obliged to do so, and this is without prejudice to any mandatory righ ts
you may have under applicable consumer law.
10. Result Reporting
10.1. Results will be provided within two (2 ) business days of the sample being received and
accepted by the laboratory. This is just an estimate and it is not guaranteed.
10.2. We will notify you by email when your results are available on our online platform . To
obtain the results you must log in using the same credentials you used to create your
account.
10.3. Results are for informational purposes only and do not constitute a medical diagnosis .
You will see whether the results are within a reference range or outside that range. If the
results are outside the reference range, you should contact a qualified healthcare
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professional to discuss the results and/or and any need for further tests, follow -up or
treatment. We do not provide individual medical advice or diagnosis as part of the
Services unless this is expressly included in the specific product you have purchased .
10.4. In those cases where any follow -up consultation or advisory service is included in the
specific product or service you purchase, it will be clearly indicated at the time you place
your other . Unless expressly stated otherwise, no such follow -up consultation is included
in the Services.
10.5. You remain solely responsible for any decisions or actions you take (or do not take)
before or after receiving the Report, including whether you seek medical advice.
10.6. We may provide general information or place links on the Site or in the Report to external
partners (such as healthcare providers or advisory services) who may offer independent
advice or follow -up services. Any contact you choose to make with such third parties is
at your own discretion and risk. Those third parties provide their services in their own
name and under their own responsibility, and FWT is not a party to, and is not responsible
for, any advice, t reatment or other services they provide, except where mandatory law
requires otherwise.
10.7. We will inform you if a partial result is reported by the Laboratory and/or if your blood
sample was not suitable for analysis at the time of receipt by the Laboratory.
11. Consent to immediate performance
11.1. By placing your order you confirm that we may start providing the Services immediately
after order confirmation. You acknowledge that :
11.1.1. We may begin to per form the Services (including sending the Kit and, once we
receive a suitable sample, starting the analysis) during the cooling -off period; and
11.1.2. To the extent allowed by applicable Swedish or UK consumer law, you may lose
your statutory right to cancel once the Services have been fully or partially
performed, and/or once a sealed Kit has been opened or used.
12. Right to Cancel (cooling -off and statutory rights)
12.1. If you are a consumer resident in Sweden or the UK, you normally have a legal right to
cancel a distance contract for services and/or goods within 14 days without giving any
reason in accordance with applicable consumer protection laws in your country of
residence.
12.2. For Kits that are unopened and with any hygiene/health or other seal still intact, you may
exercise your cooling -off right by notifying us clearly (for example by email) w ithin 14 days
from the day you received the Kit. Unless otherwise state on the Site or required by
applicable law, you will bear the direct cost of returning the kit to us.
12.3. For safety, quality and traceability reasons, each Kit is an individual self -sampling device
with a unique code. Any Kit returned to us must be destroyed and c annot be reused. This
does not affect your right to withdraw and return an unopened, sealed Kit within the
cooling -off period.
12.4. Once we have received the returned Kit, we will refund the price you paid for the relevant
Services (including standard delivery costs where required by law ) within a reasonable
time and in accordance with applicable consumer law.
12.5. Once the Kit has been opened, its seal broken or any sample taken, the Kit is no longer
suitable for return due to health and hygiene reasons. To the extent permitted by the
consumer laws that apply to you, your cooling -off right in respect of that Kit may then be
lost.
12.6. To the extent permitted by the consumer laws that apply to you:
12.6.1. Once you have taken your blood sample and posted it to the Laboratory using the
pre-paid packaging, any cancellation you make under a statutory cooling -off right will only
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entitle you to a refund, if any, after deduction of a reasonable amount to cover the cost of
the Kit, shipping and administrative work already carried out.
12.6.2. Once your sample has been received by the Laboratory and is being handled for
analysis, any cooling -off cancellation will only entitle you to a refund, if any, after deduction
of a reasonable amount to cover the additional costs and work already pe rformed by or
on behalf of the Laboratory.
12.6.3. Once the Laboratory has started analysing your sample, you will normally be
required to pay the full price of the analysis service, and you will not be entitled to any
refund if you cancel under a statutory cooling -off right.
12.6.4. Once we have made your results available on our online platform the Services will
be treated as fully performed and you will no longer have any right to cancel the Services
or receive a refund merely because you change your mind or decide not to us e the results.
12.7. This clause 12.6 does not affect your statutory rights to remedies if the Kit or the Services
are defective or if we are otherwise in breach of these T&C.
12.8. Your statutory rights to complain about defective goods or services, to request re -
performance, replacement, price reductio n or refund, and to cancel the Services contract
in the event of our breach or non -performance are not limited to this clause 12. These
rights apply in addition to, and independently of, any cooling -off right.
12.9. In addition to any statutory cooling -off right, you may cancel the Service contracted if:
12.9.1. We fail to deliver the kit or to provide the Services within a reasonable time and
this delay is not due to circumstances outside our reasonable control; or
12.9.2. We materially breach these T&C and do not remedy that breach within a
reasonable time after you have asked us to do so
12.10. If you cancel the Services under clause 12.8 you will be entitled to a refund of the
price you paid for the relevant Services that have not been properly provided. We may
deduct a reasonable amount to reflect any part of the Services that has already been
correctly performed up to the date we re ceive your cancellation, in accordance with
applicable consumer law.
12.11. As set out in clause 12.6. 4, once we have made your results available on our
online platform, the Services contract will be considered fully performed and you will not
have a right to cancel the Services and receive a refund. This is without prejudice to your
rights to remedies in the event of defects in the Kit or the Services or breach of these
T&C by us.
12.12. To exercise your right to cancel under this clause 12, you must email us at
info@firstwellnesstesting.com with your name, contact details, order reference and
with details of your order and a clear statement that you wish to cancel the S ervices as
well as the reasons for the cancellation.
12.13. Where you are entitled to a refund , we will reimburse you as soon as reasonably
possible and in any case within the time limits required by applicable consumer law. We
will normally use the same means of payment as you send for the initial transaction, or
using another method that FWT deems appropriate.
13. FWT Right to Cancel
13.1. FWT may end the Service Contract (in whole or in part) at any time by giving you written
notice (for example by email) if:
13.1.1. You do not, within a reasonable time after we ask you, provide us with information
that is necessary for FWT and/or the Laboratory to provide the Services;
13.1.2. You do not, within a reasonable time, allow FWT, or any third party appointed by
FWT to deliver the Kit to you; or
13.1.3. You do not send your blood sample to the Laboratory within the time period that is
specified in the T&C or the specifi c instructions received with the Kit ; or
13.1.4. FWT reasonably suspects that the Services are being used in a fraudulent, abusive
or unlawful manner or in breach of these T&C; or
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13.1.5. FWT is unable to provide the Services in accordance with these T&C due to
changes in law, regulatory requirements or other circumstances outside our
reasonable control.
13.2. If FWT ends the Services contract according to this clause 13 for reasons that are
attributable to you, we may retain a reasonable portion of the price you have paid to cover
the costs we have incurred into and according with applicable consumer law.
13.3. If FWT ends the service contract according to this clause 13 for any other reason that is
not attributable to you, you will be entitled to a refund of the price you paid for any Services
that have not been provided or properly performed at the date the con tract is ended.
Where part of the Services has already been correctly performed , we may deduct a
reasonable amount to reflect the value of that part, in line with applicable consumer law
13.4. Any refund due under this clause 14 will be made as soon as reasonably possible and in
any event within the time limits required by applicable consumer law. We will normally
refund you using the same means of payment that you used for the initial transacti on,
unless we agree another method with you .
14. Data Privacy
14.1. FWT processes personal data, including health -related information, in connection with
the provision of the Services. We will handle all personal information and test results in
accordance with applicable data protection laws, including as applicable, the EU General
Data Protection Regulation (GDPR) and the UK GDPR.
14.2. Details on how we collect, use, store and share your personal data, the purposes and
legal basis for our processing, how long we keep your data and your rights as a data
subject are set out in our Privacy Policy available on the Site. The Privacy Policy
supplements these T&C and should be read together with them.
14.3. By ordering and using the Services, you acknowledge that you have had the opportunity
to read our Privacy Policy. Where required by law, we will seek your explicit consent to
the processing of your personal data.
15. Limitations
15.1. The DBS blood test and the related Services are intended for screening and information
purposes only. They are not designed to provide a full medical assessment or diagnosis,
and do not replace regular medical check -ups or other investigations recommended by a
healthcare pro fessional .
15.2. The accuracy of the results depends on several factors, including, but not limited to,
correct sample collection and handling, extreme environmental conditions during
transport, timing of the test, your individual biology, and any medicines or medical
conditions you may have. If the instructions supplied with the Kit are not followed, the
results may be inaccurate, incomplete or invalid.
15.3. The test does not screen for all possible health conditions or risk factors, and a result
within the reference range does not guarantee the absence of disease. Likewise, an out -
of-range results does not, by itself, mean that you have a particular disease o r require a
specific treatment.
15.4. Certain conditions , recent blood loss or transfusions, and some medicines may affect the
results. You should always discuss your results and any concerns about your health with
a healthcare professional.
16. Disclaimer
16.1. The Kit, the laboratory analysis and the Report are provided as a screening and
information service only. They are not intended to provide a complete medical assessment
or diagnosis and do not replace consultations, examinations or other investigations
recommended by a healthcare professional.
16.2. We shall not be responsible for any loss or damage that results solely from errors or
omissions in the information you provide to us in connection with the Services, or from
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actions taken by us or the Laboratory that you have specifically requested or instructed,
provided we have otherwise used reasonable skill and care.
16.3. We are not responsible for any clinical or medical decisions made by you, your healthcare
professionals or any other person on the basis of the results or the Report. You remain
responsible for how you use the information provided through the Services.
16.4. You acknowledge and agree that, in rare cases, a viable blood sample cannot be obtained
from the sample actually provided, or technical issues may prevent a conclusive result. In
such cases, your rights are as set out in these T&C (including the provisions on sample
validity, repeat testing and refunds) and under applicable consumer law.
16.5. Customers access our Site and the Services on their own initiative and are responsible
for complying with any local laws that apply to them, to the extent this is compatible with
the mandatory consumer protection rules in their country of residence
17. Liability
17.1. If we fail to comply with these T&C, we are responsible for direct loss or damage you
suffer that is a direct and foreseeable result of our breaking this contract or our failing
to use reasonable care and skill. Loss or damage is foreseeable if either it is an obvious
consequence of our breach, or if, at the time of the contract was made, both we and
you could reasonably foresee it.
17.2. Nothing in these T&C is intended to exclude or limit our liability for (a) death or personal
injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any
other liability that cannot be excluded or limited under mandatory laws that apply to you ,
including applicable consumer protection laws in Sweden or the UK (as applicable) .
17.3. We are not responsible for any loss or damage that (a) is not caused by any fault on
our part; or (b) arises because you did not follow the instructions supplied with the Kit
or otherwise use the Services in accordance with these T&C
17.4. The Services are intended for your domestic and private use as a consumer. If you use
the Services for any commercial, business or resale purposes, we will not be liable for
any loss of profit, loss of business, business interruption, loss of business oppo rtunity
or other similar indirect or consequential losses, to the extent this exclusion is permitted
by the laws that apply to you.
17.5. Subject to Clause 1 7.2 and to your mandatory statutory rights and only to the extent
permitted by applicable law, our total aggregate liability to you arising out of or in
connection with the Services (whether in contract, tort/negligence or otherwise) will be
limited to the total amount you have paid for the specific Service(s) giving rise to the
claim.
17.6. Nothing in this Clause 1 7 affects any mandatory rights that you have as a consumer
under the laws of the country where you habitually reside
18. Age Restrictions
18.1. The Services are intended for adult consumers. You must be at least eighteen (18) years
old and have legal capacity under the laws of your country of residence to create an
account, place an order and enter into a contract with us.
18.2. The test is validated for use in adult and in paediatric populations aged two (2) years and
above. Where the Kit and Services are used for a person under eighteen (18), the order
must be placed by a parent or legal guardian. That parent or legal guardian is responsible
for supervising the use of the Kit, ensuring that the instructions are followed and that any
consents or authori sations required by applicable law (including for the processing of the
child’s personal data) are obtained.
18.3. We do not knowingly enter into contracts directly with minors or accept orders placed by
persons under eighteen (18). This is without prejudice to any national rules on the age at
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which children may consent to the processing of their personal data for online services,
as described in our Privacy Policy.
19. Consent
19.1. You confirm that you are at least eighteen (18) years old and have legal capacity to enter
into this contract. Where you order a Kit and Services to be used for a person under
eighteen (18), you confirm that you are that person’s parent or legal guardian a nd that
you will supervise the use of the Kit and ensure that any consents or authorisations
required by applicable law (including for the processing of the child’s personal data and,
where relevant, for their healthcare) are obtained.
19.2. By creating an account, placing an order and/or using the Kit and the Services, you
confirm that you have read, understood and accepted these T&C and our Privacy Policy.
19.3. By placing your order, you expressly request that we start providing the Services
immediately after order confirmation. You understand that this includes dispatch of the
Kit and, once a suitable sample has been received by the Laboratory, the start of the
laboratory analysis, and that your statutory right to cancel may be limited or lost once the
Services have been fully performed and/or once a sealed Kit has been opened or used,
as described in Cause 12.
19.4. By sending a blood sample to the Laboratory, you consent to the sample being analysed
in accordance with these T&C and our Privacy Policy and to the results being made
available to you via our online platform. Where the sample relates to a person under
eighteen (18), you confirm that you are authorised to give this consent on their behalf
and, where required by law (for example in Sweden for certain young persons from the
age of 13), that the young person has also been appropriately informed and involved.
20. Waiver
20.1. If we do not insist immediately that you do anything you are required to do under these
T&C, or if we delay in taking steps against you in respect of your breaching the Service
contract, that does not mean that you do not have to do those things and it will not prevent
us taking steps against you at a later date.
20.2. Any decision by us to waive a breach of these T&C will only be effective if it is confirmed
in writing and will not be treated as a waiver of any later breach.
20.3. Nothing in this Clause 20 affects your mandatory statutory rights as a consumer.
21. Amendments
21.1. We may update or amend these T&C from time to time, for example to reflect changes in
our Services, our processes, or applicable laws and regulations.
21.2. The version of the G&C that applies to you is the version in force at the time you place
your order for the Services, unless a change is required by law or by a decision by an
authority or court. Later changes will not affect an already concluded Service c ontract,
except where we are obliged to apply them.
21.3. Updated T&C will be published on the Site and, where changes are material for ongoing
customer relationships, we may also notify you by email or via your online account. If you
continue to use the Servies after such changes take effect, this may be treated as your
acceptance of the updated terms, to the extent permitted by applicable law.
21.4. Nothing in this Clause 21 affects your mandatory statu tory rights as a consumer.
22. Force Majeure
22.1. We will not be responsible for any failure or delay in performing our obligations under
these T&C if and to the extent the failure or delay is caused by events beyond our
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reasonable control, such as war, riot, terrorism, natural disaster, fire, flood, epidemic or
pandemic, government restrictions or recommendations, strikes or other labour disputes,
major interruptions in transport, power or communications, or failures of t hird-party
infrastructure or systems that we reasonably rely on (“Force Majeure Event”).
22.2. f a Force Majeure Event occurs, we will take reasonable steps to limit its impact and to
resume normal performance as soon as we reasonably can. Our obligations will be
suspended for the duration of the Force Majeure Event and any time limits for
performan ce will be extended by a period equal to the duration of the event.
22.3. If a Force Majeure Event continues for more than thirty (30) days in a row and materially
affects the provision of the Services, either you or we may end the Services contract by
giving written notice (for example by email). In that case, you will be entit led to a refund
of any amounts you have paid for Services that have not been provided or properly
performed at the date the contract ends. Where part of the Services has already been
correctly performed (for example where a Kit has been delivered or analys is has already
been carried out), we may deduct a reasonable amount to reflect the value of that part,
in accordance with applicable consumer law.
22.4. Nothing in this clause 21 affects your mandatory statutory rights as a consumer.
23. Miscellaneous
23.1. Services provided under this T&C are intended for domestic and private use as a
consumer . If you receive the Services via any commercial, business or resale third-party
channel (for example if a company orders the Services on your behalf), the relationship
between you and that third party will be governed by your agreement with them. We are
not responsible for that third party’s obligations to you, except to t he extent re quired
applicable law.
23.2. Each of the paragraphs of these T&C operates separately. If any provision of these T&C
is found to be invalid , illegal or unenforceable, that provision will be applied only to the
extent permitted, and the remaining provisions shall continue in full force and effect.
23.3. You may not transfer or assign your rights or your obligations under these T&C without
our prior written consent. We may transfer our rights and obligations under these T&C to
another company as part of a restructuring, merger, acquisition or similar event, provided
that this does not negatively affect your rights as a consumer.
23.4. The Services contract is between you and us. No other person shall have any rights to
enforce any of its terms , except where such rights arise under mandatory la w.
23.5. Headings in these T&C are for convenience only and do not affect their interpretation.
23.6. References in these Customer T&C to “we”, “us”, “our” or “FWT” mean First Wellness
Testing Group AB (and, where applicable, its affiliates involved in providing the Services).
References to “you” mean the individual consumer who enters into the Services co ntract
with us.
23.7. References to these “Customer T&C” include any amendments and updates . Nothing in
these Customer T&C affects any mandatory statutory rights you have as a consumer.
24. Governing Law and Jurisdiction
24.1. If you are resident in Sweden, t hese T&C and the Services contract are governed by
Swedish law. Any disputes arising out of or in connection with these T&C, including
disputes relating to their validity, breach, or termination, may be brought before the
Swedish courts. You may also have the right to have a dispute examined by the Swedish
Board for Consumer Disputes (Allmän na reklamationsnäm nden, ARN) in accordance
with its rules
24.2. If you are resident in the United Kingdom (UK), these T&C and the Services contract are
governed by the laws of England and Wales. You or we may bring in respect of the
Terms and Conditions DBS B2C v.1.1 18 February 2026
Services in the courts of the part of the UK where you live (England and Wales, Scotland
or Northern Ireland).
First Wellness Testing Group AB
Birger Jarlsgatan 41A, 111 45 Stockholm, Sweden
Email: info@firstwellnesstesting.com